Impact of Customer Satisfaction on Customer Loyalty – The Study on Supermarkets in the Jaffna District. Social Science and Humanities Journal (SSHJ), [S. l.], v. 4, n. 01, p. 1716–1726, 2020. Disponível em: https://sshjournal.com/index.php/sshj/article/view/499.. Acesso em: 2 may. 2024.