The Impact of Knowledge Transfer, Partnership Development, Logistic Integration and Information Sharing on Improving Supply Chain Agility
Abstract
This paper explores the impact of knowledge transfer (KT), partnership development (PD), logistics integration (LI), and information sharing (IS) on enhancing supply chain agility (SCA). This study empirically examines a framework that proposes the influence of four capabilities on supply chain agility. Data were gathered from 400 official motorcycle service partners in Indonesia, all of whom are branch managers with over a year of work experience. The data were analyzed using structural equation modelling. The results of this study show that KT, PD, LI, and IS positively affect SCA. The theoretical contribution of this study lies in its ability to demonstrate that these four capability factors can enhance supply chain agility performance. The second contribution is the utilization of the standard loadings of the items to recognize the relative importance of each capability in improving SCA. This allows motorcycle industry practitioners to more effectively assess how to leverage these capabilities to enhance their supply chain agility.
References
[1] Pandey, V. C., and Suresh Garg., Analysis of interaction among the enablers of agility in supply chain, Journal of advances in management research. 6 1 (2009) 99-114.
https://doi.org/10.1108/09727980910972190
[2] Sharma, Manu, Sudhanshu Joshi, Sunil Luthra, and Anil Kumar, Managing disruptions and risks amidst COVID-19 outbreaks: role of blockchain technology in developing resilient food supply chains, Operations Management Research. 15 1 (2022) 268-28.
[3] Tukker, Arnold, and Ursula Tischner, Product-services as a research field: past, present and future. Reflections from a decade of research, Journal of cleaner production. 14 17 (2006) 1552-1556.
[4] Mont, Oksana K., Clarifying the concept of product–service system, Journal of cleaner production. 10 3 (2002) 237-245
[5] Boehm, Matthias, and Oliver Thomas, Looking beyond the rim of one's teacup: a multidisciplinary literature review of Product-Service Systems in Information Systems, Business Management, and Engineering & Design, Journal of cleaner production. 51 (2013) 245-260.
[6] Gaiardelli, Paolo, Barbara Resta, Veronica Martinez, Roberto Pinto, and Pavel Albores, A classification model for product-service offerings, Journal of cleaner production. 66 (2014) 507-519
[7] Liu, Hefu, Weiling Ke, Kwok Kee Wei, Huaping Chen, Jibao Gu, and Qian Huang, From IT capabilities to supply chain performance: The mediating effects of supply chain agility and absorptive capacity, AMCIS 2009 Proceedings. (2009) 225.
[8] Dobrzykowski, David D., Rudolf Leuschner, Paul C. Hong, and James J. Roh, Examining absorptive capacity in supply chains: Linking responsive strategy and firm performance, Journal of Supply Chain Management. 51 4 (2015) 3-28
[9] Lis, Andrzey, and Agata Sudolska, Absorptive capacity and its role for the company growth and competitive advantage: The case of Frauenthal Automotive Toruń company, Journal of Entrepreneurship, Management and Innovation. 11 4 (2015) 63-91.
[10] Martinez-Sanchez, Angel, and Fernando Lahoz-Leo, Supply chain agility: a mediator for absorptive capacity, Baltic Journal of Management. 13 2 (2018) 264-278.
[11] Jermsittiparsert, K., & Srisawat, S., Complexities in a flexible supply chain and the role of knowledge transfer. Humanities & Social Sciences Reviews. 7 2 (2019), 531-538.
[12] Tse, Y. K., Zhang, M., Akhtar, P., & MacBryde, J., Embracing supply chain agility: an investigation in the electronics industry, Supply Chain Management: An International Journal. 21 1 (2016) 140-156.
[13] Khalid, R. U., Seuring, S., Beske, P., Land, A., Yawar, S. A., & Wagner, R., Putting sustainable supply chain management into base of the pyramid research. Supply Chain Management: An International Journal. 20 6 (2015) 681-696.
[14] Rachbini, W., Supply Chain Management dan kinerja perusahaan, Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT. 1 1 (2016) 23-30.
[15] Simatupang, T. M., & Sridharan, R., A benchmarking scheme for supply chain collaboration, Benchmarking: An International Journal. 11 1 (2004) 9-30.
[16] Jermsittiparsert, K., & Srisawat, S., Complexities in a flexible supply chain and the role of knowledge transfer, Humanities & Social Sciences Reviews. 7 2 (2019) 531-538.
[17] M. Gligor, D., The role of demand management in achieving supply chain agility. Supply Chain Management: An International Journal. 19 5/6 (2014) 577-591.
[18] Naway, F., & Rahmat, A., The mediating role of technology and logistic integration in the relationship between supply chain capability and supply chain operational performance, Uncertain Supply Chain Management. 7 3 (2019) 553-566.
[19] Kim, S. T., Lee, H. H., & Hwang, T., Logistics integration in the supply chain: a resource dependence theory perspective, International Journal of Quality Innovation. 6 1 (2020) 5.
[20] Irfan, M., Wang, M., & Akhtar, N., Enabling supply chain agility through process integration and supply flexibility: Evidence from the fashion industry. Asia Pacific Journal of Marketing and Logistics. 32 2 (2020) 519-547.
[21] Sud-on, P., Abareshi, A., Pittayachawan, S., Teo, L. Manufacturing agility: Construct and instrument development. World Acad. Sci. Eng. Technol, 82 (2013) 754–762.
[22] Dewi, D.R.S., & Hermanto, Y.B., Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems, International Journal of Sustainable Development and Planning. 17 8 (2022) 2561-2569.
[23] Dewi, D.R.S., Hermanto, Y., Sianto, M., Mulyana, J., Trihastuti, D., & Gunawan, I., The Product-Service Systems Supply Chain Agility Readiness: an Exploratory Analysis of a Development of Construct and Instrument, International Journal of Industrial Engineering & Production Research. 35 2 (2024) 1-13.
[24] Kim, M., & Chai, S., The impact of supplier innovativeness, information sharing and strategic sourcing on improving supply chain agility: Global supply chain perspective, International Journal of Production Economics. 187 (2017) 42-52.
[25] Baah, C., Acquah, I. S. K., & Ofori, D., Exploring the influence of supply chain collaboration on supply chain visibility, stakeholder trust, environmental and financial performances: a partial least square approach, Benchmarking: An International Journal. 29 1 (2022) 172-193.
[26] Dewi, D.R.S., Hermanto, Y.B., Pittayachawan, S., & Tait, E.T., Assessing the Product-Service Systems Supply Capabilities: Construct and Instrument Development, International Journal of Technology. 14 4 (2023) 921-931.
[27] Prajogo, D., Oke, A., & Olhager, J. Supply chain processes: Linking supply logistics integration, supply performance, lean processes and competitive performance, International Journal of Operations & Production Management. 36 2 (2016) 220-238.
[28] Al-Omoush, K. S., Palacios-Marqués, D., & Ulrich, K., The impact of intellectual capital on supply chain agility and collaborative knowledge creation in responding to unprecedented pandemic crises, Technological Forecasting and Social Change. 178 (2022) 121603.
[29] Boon-itt, S., Wong, C.Y., & Wong, C.W.Y., Service supply chain management process capabilities: Measurement development, International Journal of Production Economics. 193 (2017) 1-11.
[30] Shukor, A. A. A., Newaz, M. S., Rahman, M. K., & Taha, A. Z., Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms, International Journal of Emerging Markets. 16 8 (2021), 1721-1744.
[31] Hu, L., & Bentler, P.M., Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification, Psychological Methods. 3 4 (1998) 424.
[32] Yu, C.Y., Evaluating cutoff criteria of model fit indices for latent variable models with binary and continuous outcomes, University of California, Los Angeles, 2002.
[33] Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., & Tatham, R., Multivariate Data Analysis, Pearson Prentice Hall, 2010.
[34] Dewi, D.R.S., & Hermanto, Y.B., Indonesia in the headlight: fighting sustainability through theimplementation of the product-oriented Product-Service Systems, International Journal of Sustainable Development and Planning. 18 6 (2023) 1983-1991.
[35] Dewi, D.R.S., & Hermanto, Y.B., Achieving Supply Chain Agility Through Product–Service Systems Offering, Journal of Industrial Engineering and Management JIEM, 17 2 (2024) 611-629.
https://doi.org/10.1108/09727980910972190
[2] Sharma, Manu, Sudhanshu Joshi, Sunil Luthra, and Anil Kumar, Managing disruptions and risks amidst COVID-19 outbreaks: role of blockchain technology in developing resilient food supply chains, Operations Management Research. 15 1 (2022) 268-28.
[3] Tukker, Arnold, and Ursula Tischner, Product-services as a research field: past, present and future. Reflections from a decade of research, Journal of cleaner production. 14 17 (2006) 1552-1556.
[4] Mont, Oksana K., Clarifying the concept of product–service system, Journal of cleaner production. 10 3 (2002) 237-245
[5] Boehm, Matthias, and Oliver Thomas, Looking beyond the rim of one's teacup: a multidisciplinary literature review of Product-Service Systems in Information Systems, Business Management, and Engineering & Design, Journal of cleaner production. 51 (2013) 245-260.
[6] Gaiardelli, Paolo, Barbara Resta, Veronica Martinez, Roberto Pinto, and Pavel Albores, A classification model for product-service offerings, Journal of cleaner production. 66 (2014) 507-519
[7] Liu, Hefu, Weiling Ke, Kwok Kee Wei, Huaping Chen, Jibao Gu, and Qian Huang, From IT capabilities to supply chain performance: The mediating effects of supply chain agility and absorptive capacity, AMCIS 2009 Proceedings. (2009) 225.
[8] Dobrzykowski, David D., Rudolf Leuschner, Paul C. Hong, and James J. Roh, Examining absorptive capacity in supply chains: Linking responsive strategy and firm performance, Journal of Supply Chain Management. 51 4 (2015) 3-28
[9] Lis, Andrzey, and Agata Sudolska, Absorptive capacity and its role for the company growth and competitive advantage: The case of Frauenthal Automotive Toruń company, Journal of Entrepreneurship, Management and Innovation. 11 4 (2015) 63-91.
[10] Martinez-Sanchez, Angel, and Fernando Lahoz-Leo, Supply chain agility: a mediator for absorptive capacity, Baltic Journal of Management. 13 2 (2018) 264-278.
[11] Jermsittiparsert, K., & Srisawat, S., Complexities in a flexible supply chain and the role of knowledge transfer. Humanities & Social Sciences Reviews. 7 2 (2019), 531-538.
[12] Tse, Y. K., Zhang, M., Akhtar, P., & MacBryde, J., Embracing supply chain agility: an investigation in the electronics industry, Supply Chain Management: An International Journal. 21 1 (2016) 140-156.
[13] Khalid, R. U., Seuring, S., Beske, P., Land, A., Yawar, S. A., & Wagner, R., Putting sustainable supply chain management into base of the pyramid research. Supply Chain Management: An International Journal. 20 6 (2015) 681-696.
[14] Rachbini, W., Supply Chain Management dan kinerja perusahaan, Jurnal Riset Manajemen dan Bisnis (JRMB) Fakultas Ekonomi UNIAT. 1 1 (2016) 23-30.
[15] Simatupang, T. M., & Sridharan, R., A benchmarking scheme for supply chain collaboration, Benchmarking: An International Journal. 11 1 (2004) 9-30.
[16] Jermsittiparsert, K., & Srisawat, S., Complexities in a flexible supply chain and the role of knowledge transfer, Humanities & Social Sciences Reviews. 7 2 (2019) 531-538.
[17] M. Gligor, D., The role of demand management in achieving supply chain agility. Supply Chain Management: An International Journal. 19 5/6 (2014) 577-591.
[18] Naway, F., & Rahmat, A., The mediating role of technology and logistic integration in the relationship between supply chain capability and supply chain operational performance, Uncertain Supply Chain Management. 7 3 (2019) 553-566.
[19] Kim, S. T., Lee, H. H., & Hwang, T., Logistics integration in the supply chain: a resource dependence theory perspective, International Journal of Quality Innovation. 6 1 (2020) 5.
[20] Irfan, M., Wang, M., & Akhtar, N., Enabling supply chain agility through process integration and supply flexibility: Evidence from the fashion industry. Asia Pacific Journal of Marketing and Logistics. 32 2 (2020) 519-547.
[21] Sud-on, P., Abareshi, A., Pittayachawan, S., Teo, L. Manufacturing agility: Construct and instrument development. World Acad. Sci. Eng. Technol, 82 (2013) 754–762.
[22] Dewi, D.R.S., & Hermanto, Y.B., Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems, International Journal of Sustainable Development and Planning. 17 8 (2022) 2561-2569.
[23] Dewi, D.R.S., Hermanto, Y., Sianto, M., Mulyana, J., Trihastuti, D., & Gunawan, I., The Product-Service Systems Supply Chain Agility Readiness: an Exploratory Analysis of a Development of Construct and Instrument, International Journal of Industrial Engineering & Production Research. 35 2 (2024) 1-13.
[24] Kim, M., & Chai, S., The impact of supplier innovativeness, information sharing and strategic sourcing on improving supply chain agility: Global supply chain perspective, International Journal of Production Economics. 187 (2017) 42-52.
[25] Baah, C., Acquah, I. S. K., & Ofori, D., Exploring the influence of supply chain collaboration on supply chain visibility, stakeholder trust, environmental and financial performances: a partial least square approach, Benchmarking: An International Journal. 29 1 (2022) 172-193.
[26] Dewi, D.R.S., Hermanto, Y.B., Pittayachawan, S., & Tait, E.T., Assessing the Product-Service Systems Supply Capabilities: Construct and Instrument Development, International Journal of Technology. 14 4 (2023) 921-931.
[27] Prajogo, D., Oke, A., & Olhager, J. Supply chain processes: Linking supply logistics integration, supply performance, lean processes and competitive performance, International Journal of Operations & Production Management. 36 2 (2016) 220-238.
[28] Al-Omoush, K. S., Palacios-Marqués, D., & Ulrich, K., The impact of intellectual capital on supply chain agility and collaborative knowledge creation in responding to unprecedented pandemic crises, Technological Forecasting and Social Change. 178 (2022) 121603.
[29] Boon-itt, S., Wong, C.Y., & Wong, C.W.Y., Service supply chain management process capabilities: Measurement development, International Journal of Production Economics. 193 (2017) 1-11.
[30] Shukor, A. A. A., Newaz, M. S., Rahman, M. K., & Taha, A. Z., Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms, International Journal of Emerging Markets. 16 8 (2021), 1721-1744.
[31] Hu, L., & Bentler, P.M., Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification, Psychological Methods. 3 4 (1998) 424.
[32] Yu, C.Y., Evaluating cutoff criteria of model fit indices for latent variable models with binary and continuous outcomes, University of California, Los Angeles, 2002.
[33] Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E., & Tatham, R., Multivariate Data Analysis, Pearson Prentice Hall, 2010.
[34] Dewi, D.R.S., & Hermanto, Y.B., Indonesia in the headlight: fighting sustainability through theimplementation of the product-oriented Product-Service Systems, International Journal of Sustainable Development and Planning. 18 6 (2023) 1983-1991.
[35] Dewi, D.R.S., & Hermanto, Y.B., Achieving Supply Chain Agility Through Product–Service Systems Offering, Journal of Industrial Engineering and Management JIEM, 17 2 (2024) 611-629.
Authors
Dian Retno Sari Dewi
Elizabeth Tait
[1]
“The Impact of Knowledge Transfer, Partnership Development, Logistic Integration and Information Sharing on Improving Supply Chain Agility”, Soc. sci. humanities j., vol. 9, no. 01, pp. 6416–6426, Jan. 2025, doi: 10.18535/sshj.v9i01.1455.
This work is licensed under a Creative Commons Attribution 4.0 International License.