NA The Effect of Personal Selling and Fairness of Price Using Brand Image as an Intervening Variable on Students' Decision to Choose School at Smkti Bali Global Denpasar NA
Abstract
The purpose this research for understanding the impact of personal selling and fairness of price on the decision to choose a school with a brand image as a mediating variable at SMKTI Bali Global Denpasar. Quantitative research using pre-existing measurement scales related to personal selling, fairness of price, brand image and the decision to choose a school. The sample consist of 119 parents of SMKTI Bali Global Denpasar students, with an analysis tool utilizing the SEM PLS model. The reasearch finds a direct impact of personal selling on the decision to choose school, fairness of price on the decision to choose school, brand image on the decision to choose school shows significant positive result. The impact of personal selling on brand image, the impact of fairness of price on brand image show positive and significant results. Brand image is able to mediate the indirect effect of personal selling on the decision to choose a school. Brand image is able to mediate the indirect effect of fairness of price on the decision to choose a school. Implication this research in order to schools are expected to adopt an integrated marketing approach that involves various aspects, such as fairness of price, personal selling, and brand image. By developing a comprehensive and coordinated marketing strategy, schools can achieve greater efficiency in attracting prospective students and parents. It is important for schools to provide appropriate training and development for their sales team. This will help them become more effective communicators and be able to convey information clearly and convincingly to prospective students and parents. A well-trained sales team will increase the effectiveness of personal selling and contribute to improving the decision to choose a school. The research offers new insights, fills the study gap on the effect of brand image mediating personal selling on the decision to choose a school.
References
2. Ari.I. A. N. M. D. . Yudi. S. P. 2021. The Role of Brand Image Mediates the Influence of Word of Mouth and Personal Selling on Intention to Enroll at Diamond International Private Job Training Institute. SSRG International Journal of Economics and Management Studies. Volume 8 Issue 7. 77-86. ISSN: 2393 – 9125
3. Ariastuti. I.. & Untoro. W. (2017). Pengaruh Manajemen Hubungan Pelanggan Dan Kewajaran Harga Terhadap Loyalitas Merek Dimediasi Oleh Kepuasan Konsumen. Jurnal Wawasan Manajemen. 5. 242–257.
4. Arifuddin. R. R.. Kadir . A. R. . Kadir. N. 2019. Pengaruh Personal Selling Dan Digital Marketing Terhadap Keputusan Pembelian Polis Asuransi Pt.Qbe General Insurance Indonesia Cabang Makassar. Hasanuddin Journal of Applied Business and Entrepreneurship Vol. 2 No. 3.
5. Artini. N.W. et al. 2021. Pengaruh Citra Merek. Harga Dan Personal Selling Terhadap Keputusan Pembelian Produk Merek. Widya Amrita. Jurnal Manajemen. Kewirausahaan dan Pariwisata. Vol. 1 (No. 4): Hal 1179-1188 e-ISSN 2774-7085.
6. Desy. D. A. I. G. A. . Rastini. N. M. 2017. Peran Brand Image Memediasi Daya Tarik Promosi Dan Kewajaran Harga Terhadap Keputusan Penggunaan Jasa Transportasi. E-Jurnal Manajemen Unud. Vol. 6. No. 9. 2017: 4689-4715 ISSN : 2302-8912.
7. Dhurup. M.. Mafini. C & Dumasi. T. (2014). “The impact of packaging. price. and brand awareness on brand loyalty: Evidence from the paint retailing industry “ Acta Commercii 14 (1). Art.
8. Dwi. S. N. M.. Suasana. I.G.A.K.G.2019. Peran Brand Image Dalam Memediasi Pengaruh Kualitas Produk Terhadap Keputusan Pembelian. E-Jurnal Manajemen. Vol. 8. No. 11. 2019 : 6721-6740 ISSN : 2302-8912.
9. Ghozali. 2014. Aplikasi analisis Multivariate dengan Program SPSS. Badan Penerbit UNDIP . Semarang.
10. Gita W. N M . Kerti. Y. N N . Bayu. R.G. 2020. The Role of Brand Image in Mediating the Relationship of Product Quality and Price Fairness with Purchase Decision . SSRG International Journal of Economics and Management Studies Volume 7 Issue 4. 196-204. ISSN: 2393 – 9125.
11. GunasekharanT.. Basha S. Shaik.. & Lakshmanna B.C. (2015). A Study on Impact of Promotion Mix Elements: Advertising. Personal Selling & Public Relation of DTH Manufacturers on Customer Behaviour. IJAHMS. Juni 2015. 20- 30.
12. Gustina. Ihdina dan Viviani. 2019. Pengaruh Personal Selling Dan Word Of Mouth Terhadap Pengambilan Keputusan Mahasiswa Memilih Kuliah Di Stie Eka Prasetya. Jurnal Manajemen Bisnis Eka Prasetya (MBEP) Volume 5 ISSN : 2477-6718.
13. Hair. J.F.. et. al. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage Publication. Los Angeles.
14. Kotler. Keller. (2016). Marketing management. 15e. Boston. Pearson Education.
15. Kotler. Philip and Gary Amstrong. (2016). Prinsip-prinsipPemasaran. Edisi13. Jilid 1. Jakarta:Erlangga
16. Kotler. P. & Armstrong. G. (2018). Principles of marketing (17th ed.). New Jersey: Pearson Prentince Hall.
17. Lely. W. N P.. Bayu R. G. 2020. Peran Citra Merek Memediasi Pengaruh Kewajaran Harga Terhadap Keputusan Pembelian Produk Onlineshop Zalora Di Denpasar. E-Jurnal Manajemen. Vol. 9. No. 2. ISSN : 2302-891.
18. Mappatompo. A.. Arfan. Fahmi. N. M. 2017. Untuk Mengetahui Dan Menganalisis Seberapa Besar Pengaruh Personal Selling Terhadap Brand Image Pada Perum Jamkrindo Cabang Makassar. Jurnal Profitability Fakultas Ekonomi Dan Bisnis Volume 1 No 2.
19. Mustafa. R. . Setiawan . P. Y. 2022. Pengaruh Kewajaran Harga. Kualitas Produk. Dan Lokasi Terhadap Keputusan Pembelian. E-Jurnal Manajemen. Vol. 11. No. 5 ISSN : 2302-8912.
20. Nainggolan. Elisabeth et al. 2022. Analysis Of The Effect Of Personal Sales And Product Quality On Consumer Purchase Decisions. Enrichment: Journal of Management. 12 (2) 2431-2435.
21. Nashih. Achmad Rosyid Fachruddin. 2017. Pengaruh Lokasi. Atmosphere. Keragaman Produk. Harga dan Personal Selling terhadap Keputusan Pembelian. http//dinus.ac.id/ diakses Februari 2019.
22. Nasya. Y.O.. Wulandari. A.2019. Pengaruh Personal Selling Dan Iklan Terhadap
23. Proses Keputusan Mahasiswa Memilih Tempat Kuliah. Jurnal Pengembangan Wiraswasta vol. 21 no. 03 p-ISSN 1411-710X.
24. Pandapotan. S.F. et al. 2020. The Influence of Product Quality. Price Fairness. Brand Image. and Customer Value on Purchase Decision of Toyota Agya Consumers: A Study of Low Cost Green Car. Binus Business Review. 11(3). 187-196 P-ISSN: 2087-1228.
25. Rohmah. S. (2015). Pengaruh Citra Merek. Kualitas Produk. dan Layanan Terhadap Keputusan Pembelian Produk Perhiasan. Jurnal Ilmu Dan Riset Manajemen. 4(5). 1–15.
26. Tjiptono. Fandy. (2008). Strategi Pemasaran. Edisi III. Yogyakarta: CV. Andi Offset.
27. Sahay. A. 2007. How to reap higher profits with dynamic pricing. MIT Sloan Management Review. 48(4). 53-60.
28. Saputri. F. . Sadjiarto. A. (2018). Evaluasi Strategi Promosi Sekolah PGRI 1 Salatiga. Jurnal Ecodunamika. 1(1).
29. Sherli. Noor. Y. L.. Hasanah. N. 2023. Pengaruh Beauty Influencer Dan Perceived Price Fairness Terhadap Keputusan Pembelian Produk Skincare. Jurnal Aplikasi Manajemen dan Bisnis. Vol. 9 No.1. . ISSN: 2528-514.
30. Soehardi. 2022. Effect Of Advertising. Direct Marketing. Word Of Mouth And Personal Selling On Consumer Purchasing Decisions. Jurnal Manajemen Volume XXVI No. 01 DOI: http://dx.doi.org/10.24912/jm.v26i1.835
31. Sudaryanto. et al. 2019. Influence Of Brand Image. Price And Promotion On Consumer’s Buying Decision Of Fast Moving Consumer’s Goods With Culture As A Moderating Variable In Basmallah Retail Store In Indonesia. International Journal Of Scientific & Technology Research Volume 8. Issue 03. ISSN 2277-8616.
32. Swastha. Basu dan Irawan. 2000. Manajemen Pemasaran Modern. Yogyakarta: Liberty.
33. Tamba, I. M., & Widnyana, I. W. (2022). Consumer Preferences on The Purchase of Cayenne Pepper in Bali Province Market. AgBioForum, 24(2), 73-82.
34. Trisna. S.N.K.. Sri. H.P. 2022. Pengaruh Product Quality Dan Price Fairness Terhadap Keputusan Pembelian Reseller Jordan Bakery Pada PT. Nusa Kahyangan Asri Di Ketewel. Sukawati. Gianyar. Widya Amrita:Jurnal Manajemen. Kewirausahaan dan Pariwisata. Vol. 2 (No. 2): Hal 319-330 ISSN 2774-7085.
35. Widnyana, I. W., & Widyawati, S. R. (2022). Tanggung Jawab Sosial Dan Kompensasi Direksi Dalam Memoderasi Tata Kelola Perusahaan Dengan Nilai Perusahaan Di Indonesia. Bisma: Jurnal Manajemen, 8(2), 302-310.
36. Widnyana, I. W., & Warmana, G. O. (2022). Indonesia Composite Index and Market Reaction in Indonesia Due to Covid-19 Pandemic. APMBA (Asia Pacific Management and Business Application), 10(3), 413-424.
37. Widnyana, I. W., Wijaya, I., & Almuntasir, A. (2021). Financial capital, constraints, partners, and performance: An empirical analysis of Indonesia SMEs. JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen, 18(2), 210-235.
38. Umbola. F.. Mawuntu. P.. & Potolau. M. (2019). The Influence of Brand Image And Price Perception On Purchase Decisions. Jurnal Entrepreneur Dan Entrepreneurship. 8(2). 16–21. https://doi.org/10.37715/jee.v8i2.1120
39. Zuhal. M. R. N. dan Suryawardani. B. 2018. Pengaruh Personal Selling Terhadap Keputusan Pembelian Produk Indihome Studi Kasus Pada Pt Telkom Turangga Bandung Tahun 2018. e-Proceeding of Applied Science : Vol.4. No.3 ISSN : 2442-5826.