Innovative Behavior: A Mediating Factor in the Impact of Organizational Culture and Organizational Commitment on Employee Performance
Abstract
This study aims to analyze and explain the role of behavior in mediating the influence of organizational culture and organizational commitment on employee performance. This research is survey research with the subject of all employees at the Dinas Koperasi and UMKM in Denpasar City as many as 68 people. With data analysis using SEM-PLS, it was found that organizational culture and organizational commitment can determine the increase in innovative behavior. In addition, it was found that organizational culture has no significant effect on employee performance, while organizational commitment and innovative behavior can determine employee performance improvement. Then it was found that the role of innovative behavior significantly mediates the indirect effect of organizational culture and organizational commitment on employee performance. However, higher employee commitment to the organization will encourage increased innovative behavior, and later have the greatest impact on employee performance.
References
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[54] Silva, L. G., & Ferreira, F. J. 2016. The Impact of Organizational Culture on Employee Performance in the Brazilian Manufacturing Industry, Journal of Management Research, 11(1), 31-40.
[55] Singh, N., & Gupta, S. K. 2016. The Impact of Organizational Culture on Employee Engagement and Performance: A Review of Literature, International Journal of Management Research, 11(1), 26-40.
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[2] Adeyeye, O. O., & Olatunji, O. O. 2017. The Impact of Organizational Culture on Employee Performance in the Nigerian Oil and Gas Industry, Journal of Business and Management, 18(1), 1-10.
[3] Afsar, B., & Farooq, M. 2020. The mediating role of organizational commitment in the relationship between work-life balance and employee performance. Journal of Work-Life Balance, 4(1), 53-68.
[4] Agustina, I. G., & Suparmi, I. G. A. A. 2020. The effect of organizational commitment on employee performance with work ability as an intervening variable, Journal of World Science, 3(1), 63-72.
[5] Ainanur, A. and Tirtayasa, S., 2018. Pengaruh budaya organisasi, kompetensi dan motivasi terhadap kinerja karyawan. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), pp.1-14.
[6] Alfi, R., & Syarif, S. 2019. Effect of Organization Commitment, Work Motivation and Work Dicipline on Employee Performance (Study at. PT. PLN (Persero) P3b Sumatera UPT Padang), International Journal of Economics and Management Engineering (IJEME), 9(2), 103-112.
[7] Angel, S. K., Singh, G., & Ahuja, R. 2017. The mediating role of organizational commitment in the relationship between job satisfaction and employee performance. Journal of Management Development, 36(8), 1118-1130.
[8] Asbari, M., Santoso, P. B., & Purwanto, A. 2019. Pengaruh kepemimpinan dan budaya organisasi terhadap perilaku kerja inovatif pada industri 4.0. JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam), 8(1), 7-15.
[9] Astrama, M., Yasa, N.N.K., dan Sintaasih, D.K., 2021, Perilaku Kerja Inovatif, Budaya Organisasi, dan Kinerja Karyawan : Konsep dan Aplikasi dalam Penelitian, Bandung: Media Sains Indonesia.
[10] Astuti, S., Suparmi, & Kustiawan, H. 2020. The Effect of Organizational Culture, Competence and Motivation on the SMEs Performance in the Covid-19 Post Pandemic and Digital Era. Journal of Industrial Engineering & Management Research, 11(1), 63-72.
[11] Ates, M., & Buluc, V. 2015. The effect of intrinsic motivation on organizational commitment and employee performance. Journal of Business Research, 68(12), 2468-2474.
[12] Austen, J., & Zacny, J. P. 2015. The relationship between organizational commitment and employee performance: A meta-analysis. Journal of Management, 41(2), 334-356.
[13] Bani-Melhem, S, Mohd Ahmad Al-Hawari and Samina Quratulain. 2020. Leader-member exchange and frontline employees ‘innovative behaviors: the roles of employee happiness and service climate, International Journal of Productivity and Performance Management, DOI 10.1108/IJPPM-03-2020-0092.
[14] Busro, M. 2018. Teari-Teori Manajemen Sumber Daya Manusia. Jakarta: Prenadamedia Group.
[15] Chatman, J.A. & O’Reilly, C.A., 2016. Paradigm lost: Reinvigorating the study of organizational culture. Research in Organizational Behavior, 36, pp.199-224.
[16] Costa, C. A. D. J. D.C., Yasa, N. N. K., Giantari, I. G. A. K., & Rahyuda, A. G. 2019, Investigating the Role of Work Culture in Mediating Time Management on Employee Performance‖, IOSR Journal of Business and Management (IOSR-JBM), 24(6), 24-32
[17] Dahri, N. W., & Aqil, M. 2018. Budaya organisasional, kepuasan kerja, dan komitmen organisasional dalam meningkatkan perilaku inovatif. JBTI: Jurnal Bisnis: Teori Dan Implementasi, 9(2), 191-199.
[18] De Jong, J. & Den Hartog, D. 2010. Measuring Innovative Work Behavior,” Creative and Innovation Management, 19 (1), pp.23-36.
[19] Edger, F., Geare, A., & Zhang, J.A. 2018. Accentuating The Positive: The Mediating Role of Positive Emotions in The HRM – Contextual Performance Relationship. International Journal of Manpower, 39 (7), pp. 954 – 970.
[20] Ghozali, I. 2014. Model Persamaan Struktural: Konsep & Aplikasi Dengan Program Amos 16.0, Badan Penerbit Universitas Diponegoro, Semarang.
[21] Griffin, R. W., Phillips, J. M., & Gully, S. M. 2020. Organizational behavior: Managing people and organizations. CENGAGE learning.
[22] Hair, J. F., Ringle, C. M., & Sarstedt, M. 2011. PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
[23] Hasanah, U., Siti, M. 2020. The Effect Of Servant leadership, Self-Awareness, And Competence On Organizational Commitment And Performance Of Employees Of Public Works In Bangkalan District. Jurnal Bisnis dan Manajemen, Volume 4, Nomor 2, pp. 136 - 146.
[24] Hassan, S. A., & Ahmed, N. 2019. The effect of organizational commitment on employee performance: A case study of a leading manufacturing company in Bangladesh. Journal of Management and Organization, 25(2), 312-327.
[25] Hatch, M.J. 2016. Organization Theory, Modern, Symbolic, and Postmodern, Prespectives, Oxford University Press.
[26] Hitt, M. A., Miller, C. C., Colella, A., & Triana, M. 2017. Organizational behavior. John Wiley & Sons.
[27] Jufriadi, D. & Kusuma, I. 2020. The Impact of Motivation on Performance: The Role of Organizational Commitment. Journal Unair, 25(2), 135-142.
[28] Khan, M., Khan, S. U., & Khan, M. A. 2018. The impact of organizational commitment on employee performance: A study of banking sector in Pakistan. International Journal of Business and Management, 13(4), 45-52.
[29] Khan, S. K., & Rashid, M. Z. 2015. The Mediating Effect of Organizational Commitment in the Organizational Culture, Leadership and Organizational Justice Relationship with Organizational Citizenship Behavior: A Study of Academicians in Private Higher Learning Institutions in Malaysia”. International Journal of Business and Social Science, 3(8), 83–91.
[30] Kumasey, A.S., Bawole, J.N. and Hossain, F. 2017. Organizational commitment of public service employees in Ghana: do codes of ethics matter? International Review of Administrative Sciences, Vol. 83, No. S1, pp. 59-77.
[31] Lubis, F.R. & Hanum, F. 2020. Organizational culture. In 2nd Yogyakarta International Conference on Educational Management/Administration and Pedagogy (YICEMAP 2019) (pp. 88-91). Atlantis Press.
[32] Magnier-Watanabe R., Uchida T., Orsini P., & Benton C. F. 2020. Organizational virtuousness, subjective well-being, and job performance: Comparing employees in France and Japan, Asia-Pacific Journal of Business Administration, Vol. 12 No. 2, pp. 115-138.
[33] Marwansyah, M. 2016. Organizational Culture and Its Impact on Employee Performance. International Journal of Management and Business Studies, 6(1), 187-195.
[34] Mathis, L.R., & Jackson, M. J. 2012. Human Resources Management. Jakarta: Salemba Empat.
[35] Mehmood, N., & Khan, M. R. 2016. The Relationship between Organizational Culture and Employee Performance in the Banking Sector of Pakistan, Journal of Economics, Business and Management, 4(10), 242-250.
[36] Muis, M.R., Jufrizen, J. & Fahmi, M., 2018. The Effect of Organizational Culture and Organizational Commitment on Employee Performance. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), pp.9-25.
[37] Muslim, N. M. & Daud, A. 2021. Pengaruh Budaya Organisasi dan Motivasi Berprestasi Terhadap Kinerja Karyawan Melalui Perilaku Inovatif Pada PT Telkomsel Area Pamasuka Makasar, Nobel Management Review, 2(1), pp. 70-82.
[38] Pallawagau, A. 2021. The Impact of organizational culture, and work motivation on employee performance through employee job satisfaction PT. Kasmar Tiar Raya. International Journal of Economics, Management, Business, and Social Science (IJEMBIS), 1(1), 11-21.
[39] Parashakti, R. D., Rizki, M., & Saragih, L. 2016. Pengaruh kepemimpinan transformasional dan budaya organisasi terhadap perilaku inovatif karyawan (studi kasus di pt. Bank danamon indonesia). Jurnal Manajemen Teori dan Terapan, 9(2), 81-96.
[40] Prayudhayanti, B. N. 2014. Peningkatan perilaku inovatif melalui budaya organisasi. Jurnal Ekonomi dan Bisnis, 15(2), 19-32.
[41] Primandaru, N. & Prawitasari, M.D. 2022. Impact of Flexible Work Arrangements on Employee Performance: The Mediator Role of Innovative Work Behavior During the Covid – 19 Pandemic, Jurnal Imliah Manajemen, 10 (1), pp. 102-114.
[42] Qudrat-Ullah, A., & Akhtar, I. 2017. The Influence of Organizational Culture on Employee Performance: A Meta-Analysis, Journal of Business Research, 72, 130-145.
[43] Rahmawati, T. D., & Arini, N. S. 2020. The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance, Jurnal Administrasi Bisnis (JAB), 15(2), 85-96.
[44] Ramadhani, L., Hasmayni, B., & Khairuddin, K. 2023. Hubungan Antara Komitmen Organisasi Dengan Perilaku Inovatif Pada Guru. Jurnal Social Library, 3(1), 30-36.
[45] Ramadhoan, T. H. 2015. The mediating role of organizational commitment in the relationship between quality of work life and employee performance. International Journal of Management, 3(2), 15-23.
[46] Rembet, M. N., & Nurjanah, N. 2020. The impact of organizational commitment on job performance, International Journal of Scientific and Technology Research (IJSTR), 3(2), 35-44
[47] Robbins, S. 2016. Perilaku Organisasi. Edisi Kesepuluh. Jakarta: Indeks.
[48] Robbins, S.P., & Judge, T.A. 2011. Organizational Behavior. Upper Saddle River, N.J.: Pearson/Prentice Hall.
[49] Sahu, S., & Rout, R. K. 2016. The impact of organizational commitment on employee performance: A study of select public sector organizations in India. International Journal of Productivity and Performance Management, 65(1), 117-133.
[50] Sarmawa, A. (2019). Innovative work performance as mediation organizational culture on employee performance. Jurnal Economia: Jurnal UNY, 18(1), 95-107.
[51] Schuh, S.C., Zhang, X.A., Morgeson, F.P., Tian, P. and van Dick, R. (2018), ―Are you really doing good things in your boss‘s eyes? Interactive effects of employee innovative work behavior and leader–member exchange on supervisory performance ratings‖, Human Resource Management, Vol. 57, No. 1, pp. 397-409.
[52] Shielpani, A. and Firmansyah, Y., 2018. Pengaruh Budaya Organisasi dan Kompetensi Terhadap Kinerja Karyawan (Survei pada Bank Jawa Barat Banten Kantor Cabang Suci Bandung). Jurnal Manajemen Magister Darmajaya, 4(02), pp.139-142.
[53] Shu-pei, T. 2018. Innovative behaviour of knowledge workers and social exchange attributes of financial incentive: implications for knowledge management, Journal of Knowledge Management, Vol. 22, Issue: 8, pp.1712-1735.
[54] Silva, L. G., & Ferreira, F. J. 2016. The Impact of Organizational Culture on Employee Performance in the Brazilian Manufacturing Industry, Journal of Management Research, 11(1), 31-40.
[55] Singh, N., & Gupta, S. K. 2016. The Impact of Organizational Culture on Employee Engagement and Performance: A Review of Literature, International Journal of Management Research, 11(1), 26-40.
[56] Singh, M., & Punia, M. 2015. The Impact of Organizational Culture on Employee Performance in the Indian Manufacturing Industry, International Journal of Business and Management, 10(1), 12-24.
[57] Sulhan, M., Mauludin, A., dan Astutuik, W., 2022, Peran Work Productivity Pada Pengaruh Knowledge Sharing dan Perilaku Inovatif Terhadap Employee Performance, Jurnal Sketsa Bisnis, 9 (2). pp. 204 – 213.
[58] Suharli, D. 2020. The Mediating Role of Innovative Work Behavior in the Relationship Between Transformational Leadership and Employee Performance, International Journal of Management and Business Studies, 11(5), 29-37.
[59] Sutrisno, E., Ishak, S., & Setyowati, A. I. 2018. The Mediating Role of Innovative Work Behavior in the Relationship Between Organizational Commitment and Employee Performance, Journal of Industrial Engineering & Management Research, 11(6), 285-295.
[60] Uhl-Bien, M., Piccolo, R. F., & Schermerhorn Jr, J. R. 2020. Organizational behavior. John Wiley & Sons.
[61] Wahyudi, W.D. & Tupti, Z. 2019. Pengaruh Budaya Organisasi, Motivasi dan Kepuasan Kerja Terhadap Kinerja. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), pp.31-44.
[62] Wang, Y., & Shen, J. 2016. The Relationship between Organizational Culture and Employee Performance in the Chinese Service Industry, Journal of Management Research, 11(1), 1-10.
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Authors
I Nengah Suardhika
[1]
“Innovative Behavior: A Mediating Factor in the Impact of Organizational Culture and Organizational Commitment on Employee Performance”, Soc. sci. humanities j., vol. 7, no. 11, pp. 3257–3267, Nov. 2023, doi: 10.18535/sshj.v7i11.883.
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