Analysing the impact of supply chain practice and preceding cooperative behaviour on supply chain performance efficiency: A study on Pakistan food industry
Abstract
The study investigated the impact of Supply Chain practices and preceding cooperative behaviour on the supply chain efficiency of the food sector. The data has been gathered by means of the questionnaire with a five Likert scale from which a total of 350 responses have been collected from the food sector of Pakistan, and were assessed through structural equation modelling. The results showed that there is a significant relation between the SC practices, antecedent cooperative behaviour and supply chain performance. The statistical findings have clearly revealed that SC practices such as the leans thinking approach can essentially help to enhance the revenues and cut the cost of the supply chain of the food retail sector. The findings have the implication that it gives a deeper knowledge about the significant dimensions of retail industry to improve supply chain performance of the food retail firms. Moreover, the study will help the food retail sector to know the important role of CRM and lean thinking in raising cost in the SME’s in the food retail supply chain sector.
References
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Ali, S., Saleem, M., Ahmed, M. E., Khan, M. M., Shah, N., & Rafiq, S. (2017). Models for Online Grocery Shopping–A Study of Pakistani Online Market. Journal of Internet and e-Business Studies, 1-15.
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Barron, K. M. & Kenny, D, A, 1986. The moderator variable distinction in social psychological research: Conceptual strategy, and statistical Considerations.
Bigliardi, B., & Bottani, E. (2014). Supply chain performance measurement: a literature review and pilot study among Italian manufacturing companies. International Journal of Engineering, Science and Technology, 6(3), 1-16.
Canzaniello, A., Hartmann, E., & Fifka, M. S. (2017). Intra-industry strategic alliances for managing sustainability-related supplier risks: Motivation and outcome. International Journal of Physical Distribution & Logistics Management, 47(5), 387-409.
Carmines, E. G., & Zeller, R. A. (1979). Reliability and validity assessment (Vol. 17). Sage publications.
Carr, A. S., & Kaynak, H. (2007). Communication methods, information sharing, supplier development and performance: an empirical study of their relationships. International Journal of Operations & Production Management, 27(4), 346-370.
Chen, J. V., Yen, D. C., Rajkumar, T. M., & Tomochko, N. A. (2011). The antecedent factors on trust and commitment in supply chain relationships. Computer Standards & Interfaces, 33(3), 262-270.
Cheng, J. H., Yeh, C. H., & Tu, C. W. (2008). Trust and knowledge sharing in green supply chains. Supply Chain Management: An International Journal, 13(4), 283-295.
Chin, W. (1998). The partial least squares approach to structural equation modelling. Modern methods for business research, 295(2), 295-336.
Creswell, J. W. (2003). Research design.
Danese, P., & Romano, P. (2011). Supply chain integration and efficiency performance: a study on the interactions between customer and supplier integration. Supply Chain Management: An International Journal, 16(4), 220-230
De Ruyter, K., Moorman, L., & Lemmink, J. (2001). Antecedents of commitment and trust in customer–supplier relationships in high technology markets. Industrial Marketing Management, 30(3), 271-286.
Durrani, M & Wali, K. (2002) Retailing—Concepts and practices’, Issue May 20-June 02, Pakistan and Gulf Economist
Elwan Ibrahim, S., & Ogunyemi, O. (2012). The effect of linkages and information sharing on supply chain and export performance: An empirical study of Egyptian textile manufacturers. Journal of Manufacturing Technology Management, 23(4), 441-463
Finch, B.J. (2006), Operations Now: Profitability, Processes, Performance, McGraw-Hill and Irwin
Fischer, C. (2013). Trust and communication in European agri-food chains. Supply Chain Management: An International Journal, 18(2), 208-218.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of marketing research, 382-388.
Fu, S., Han, Z., & Huo, B. (2017). Relational enablers of information sharing: evidence from Chinese food supply chains. Industrial Management & Data Systems, 117(5), 838-852.
Gunasekaran, A., Patel, C. & Tirtiroglu, E. (2001), “Performance measures and metrics in a supply chain environment”, International Journal of Operations and Production Management, Vol. 21 Nos 1/2, pp. 71-87.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
Hardwick, M. Jeffrey (2004) Mall Maker: Victor Gruen. Philadelphia: University of Pennsylvania Press.
Hayes, A. F., & Preacher, K. J. (2013). Conditional process modelling: Using structural equation modelling to examine contingent causal processes.
He, Q., Ghobadian, A., & Gallear, D. (2013). Knowledge acquisition in supply chain partnerships: The role of power. International Journal of Production Economics, 141(2), 605-618
He, X., & Hayya, J. C. (2002). The impact of just-in-time production on food quality. Total quality management, 13(5), 651-670
Juan Ding, M., Jie, F., A. Parton, K., & J. Matanda, M. (2014). Relationships between quality of information sharing and supply chain food quality in the Australian beef processing industry. The international journal of logistics management, 25(1), 85-108.
Kawai, T., Sakaguchi, J., & Shimizu, N. (2013). Transition of buyer-supplier relationships in Japan: Empirical evidence from manufacturing companies. Journal of Accounting & Organizational Change, 9(4), 427-447
Li, S., & Lin, B. (2006). Accessing information sharing and information quality in supply chain management. Decision support systems, 42(3), 1641-165
MacKinnon, D. P. & amp; Fairchild, A. J. (2009). Current directions in mediation analysis. Current Directions in Psychological Science, 18, 16- 20.
Marinagi, C., Trivellas, P., & Reklitis, P. (2015). Information quality and supply chain performance: The mediating role of information sharing. Procedia-Social and Behavioral Sciences, 175, 473-479
Mateen, F., Younus, F., & Shaikh, R. (2009). Integrating ICT with SCM: A Pakistan Retail Superstore Industry Perspective. Journal of Independent Studies and Research (MSSE), 7(1).
Meacham, J., Toms, L., Green Jr, K. W., & Bhadauria, V. S. (2013). Impact of information sharing and green information systems. Management Research Review, 36(5), 478-494.
Özlen, M. K., & Hadžiahmetović, N. (2013). Customer Relationship Management and Supply Chain Management.
Padmavathy, C., Balaji, M. S., & Sivakumar, V. J. (2012). Measuring effectiveness of customer relationship management in Indian retail banks. International Journal of Bank Marketing, 30(4), 246-266.
Panda, A. (2013). Customer Patronage towards food and grocery retail-a case study. Global Journal of Management and Business Studies, 3(9), 955-960.
Qrunfleh, S., & Tarafdar, M. (2013). Lean and agile supply chain strategies and supply chain responsiveness: the role of strategic supplier partnership and postponement. Supply Chain Management: An International Journal, 18(6), 571-582.
Rahman, S., Laosirihongthong, T., & Sohal, A. S. (2010). Impact of lean strategy on operational performance: a study of Thai manufacturing companies. Journal of manufacturing technology management, 21(7), 839-852.
Rong, A., Akkerman, R. & Grunow, M. (2011), “An optimization approach for managing fresh food quality throughout the supply chain”, International Journal of Production Economics, Vol. 131 No. 1, pp. 421-429,
Roßmann, B., Canzaniello, A., von der Gracht, H., & Hartmann, E. (2018). The future and social impact of Big Data Analytics in Supply Chain Management: Results from a Delphi study. Technological Forecasting and Social Change, 130, 135-149.
Ryu, I., So, S., & Koo, C. (2009). The role of partnership in supply chain performance. Industrial Management & Data Systems, 109(4), 496-514.
Şahin, E., Çemberci, M., Civelek, M. E., & Uca, N. (2017). The role of agility in the effect of trust in supply chain on firm performance
Saleheen, F., Habib, M. M., & Hanafi, Z. (2018). A STUDY ON SC PERFORMANCE MEASUREMENT IN MANUFACTURING INDUSTRY THROUGH BALANCE SCORECARD: A LITERATURE REVIEW. In PROCEEDING: 2ND INTERNATIONAL CONFERENCE ON SOCIAL SCIENCES, HUMANITIES AND TECHNOLOGY (ICSHT 2018) (p. 66).
Sambasivan, M., & Nget Yen, C. (2010). Strategic alliances in a manufacturing supply chain: Influence of organizational culture from the manufacturer's perspective. International Journal of Physical Distribution & Logistics Management, 40(6), 456-474.
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. Pearson education.
Sekaran, U. (2003). Towards a guide for novice research on research methodology: Review and proposed methods. Journal of Cases of Information Technology, 8(4), 24-35.
Shaikh, A. (2013).IMPACT OF ORGANIZED FOOD RETAILING IN INDIA.
Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and non-experimental studies: new procedures and recommendations. Psychological methods, 7(4), 422.
Slack, N., Chambers, S. & Johnston, R. (2004), Operations Management, Prentice Hall, Harlow
State bank of Pakistan Annual report for the year 2009/2010
Sundarakani, B., Tan, A. W. K., & Over, D. V. (2012). Enhancing the supply chain management performance using information technology: some evidence from UAE companies. International Journal of Logistics Systems and Management, 11(3), 306-324.
Tan, K.C., Handfield, R.B. & Krause, D.R. (1998), “Enhancing firms’ performance through quality and supply base management: an empirical study”, International Journal of Production Research, Vol. 36 No. 10, pp. 281-337.
Tseng, S. M., & Wu, P. H. (2014). The impact of customer knowledge and customer relationship management on service quality. International journal of quality and service sciences, 6(1), 77-96.
Wickramasinghe, G. L. D., & Wickramasinghe, V. (2017). Implementation of lean production practices and manufacturing performance: the role of lean duration. Journal of Manufacturing Technology Management, 28(4), 531-550.
Wilson, D. T., & Vlosky, R. P. (1998). Interorganizational information system technology and buyer-seller relationships. Journal of Business & Industrial Marketing, 13(3), 215-234.
Wu, M. Y., Weng, Y. C., & Huang, I. C. (2012). A study of supply chain partnerships based on the commitment-trust theory. Asia Pacific Journal of Marketing and Logistics, 24(4), 690-707.
Wu, W. Y., Chiag, C. Y., Wu, Y. J., & Tu, H. J. (2004). The influencing factors of commitment and business integration on supply chain management. Industrial Management & Data Systems, 104(4), 322-333.
Ye, F., & XU, X. J. (2009). Impact of trust and relationship commitment among supply chain partners on information sharing and operational performance [J]. Systems Engineering-Theory & Practice, 8, 007.
Yeung, J. H. Y., Selen, W., Zhang, M., & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66-78.
Zhao, X., Huo, B., Flynn, B. B., & Yeung, J. H. Y. (2008). The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain. Journal of Operations Management, 26(3), 368-388.
Ziaullah, M., Feng, Y., & Akhter, S. N. (2017). HOW A SUPPLY CHAIN PROCESS MATTERS IN FIRMS’PERFORMANCE-AN EMPIRICAL EVIDENCE OF PAKISTAN. Journal of Competitiveness, 9(4), 66-80
Al-Ghwayeen, W. S., & Abdallah, A. B. (2018). Green supply chain management and export performance: The mediating role of environmental performance. Journal of Manufacturing Technology Management, 29(7), 1233-1252.
Ali, S., Saleem, M., Ahmed, M. E., Khan, M. M., Shah, N., & Rafiq, S. (2017). Models for Online Grocery Shopping–A Study of Pakistani Online Market. Journal of Internet and e-Business Studies, 1-15.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology y, 63(1), 1-18.
Aramyan, L., Ondersteijn, C., van Kooten, O. & Lansink, A.O. (Eds) (2006), Performance Indicators in Agri-Food Production Chains, Springer
Barron, K. M. & Kenny, D, A, 1986. The moderator variable distinction in social psychological research: Conceptual strategy, and statistical Considerations.
Bigliardi, B., & Bottani, E. (2014). Supply chain performance measurement: a literature review and pilot study among Italian manufacturing companies. International Journal of Engineering, Science and Technology, 6(3), 1-16.
Canzaniello, A., Hartmann, E., & Fifka, M. S. (2017). Intra-industry strategic alliances for managing sustainability-related supplier risks: Motivation and outcome. International Journal of Physical Distribution & Logistics Management, 47(5), 387-409.
Carmines, E. G., & Zeller, R. A. (1979). Reliability and validity assessment (Vol. 17). Sage publications.
Carr, A. S., & Kaynak, H. (2007). Communication methods, information sharing, supplier development and performance: an empirical study of their relationships. International Journal of Operations & Production Management, 27(4), 346-370.
Chen, J. V., Yen, D. C., Rajkumar, T. M., & Tomochko, N. A. (2011). The antecedent factors on trust and commitment in supply chain relationships. Computer Standards & Interfaces, 33(3), 262-270.
Cheng, J. H., Yeh, C. H., & Tu, C. W. (2008). Trust and knowledge sharing in green supply chains. Supply Chain Management: An International Journal, 13(4), 283-295.
Chin, W. (1998). The partial least squares approach to structural equation modelling. Modern methods for business research, 295(2), 295-336.
Creswell, J. W. (2003). Research design.
Danese, P., & Romano, P. (2011). Supply chain integration and efficiency performance: a study on the interactions between customer and supplier integration. Supply Chain Management: An International Journal, 16(4), 220-230
De Ruyter, K., Moorman, L., & Lemmink, J. (2001). Antecedents of commitment and trust in customer–supplier relationships in high technology markets. Industrial Marketing Management, 30(3), 271-286.
Durrani, M & Wali, K. (2002) Retailing—Concepts and practices’, Issue May 20-June 02, Pakistan and Gulf Economist
Elwan Ibrahim, S., & Ogunyemi, O. (2012). The effect of linkages and information sharing on supply chain and export performance: An empirical study of Egyptian textile manufacturers. Journal of Manufacturing Technology Management, 23(4), 441-463
Finch, B.J. (2006), Operations Now: Profitability, Processes, Performance, McGraw-Hill and Irwin
Fischer, C. (2013). Trust and communication in European agri-food chains. Supply Chain Management: An International Journal, 18(2), 208-218.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of marketing research, 382-388.
Fu, S., Han, Z., & Huo, B. (2017). Relational enablers of information sharing: evidence from Chinese food supply chains. Industrial Management & Data Systems, 117(5), 838-852.
Gunasekaran, A., Patel, C. & Tirtiroglu, E. (2001), “Performance measures and metrics in a supply chain environment”, International Journal of Operations and Production Management, Vol. 21 Nos 1/2, pp. 71-87.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152.
Hardwick, M. Jeffrey (2004) Mall Maker: Victor Gruen. Philadelphia: University of Pennsylvania Press.
Hayes, A. F., & Preacher, K. J. (2013). Conditional process modelling: Using structural equation modelling to examine contingent causal processes.
He, Q., Ghobadian, A., & Gallear, D. (2013). Knowledge acquisition in supply chain partnerships: The role of power. International Journal of Production Economics, 141(2), 605-618
He, X., & Hayya, J. C. (2002). The impact of just-in-time production on food quality. Total quality management, 13(5), 651-670
Juan Ding, M., Jie, F., A. Parton, K., & J. Matanda, M. (2014). Relationships between quality of information sharing and supply chain food quality in the Australian beef processing industry. The international journal of logistics management, 25(1), 85-108.
Kawai, T., Sakaguchi, J., & Shimizu, N. (2013). Transition of buyer-supplier relationships in Japan: Empirical evidence from manufacturing companies. Journal of Accounting & Organizational Change, 9(4), 427-447
Li, S., & Lin, B. (2006). Accessing information sharing and information quality in supply chain management. Decision support systems, 42(3), 1641-165
MacKinnon, D. P. & amp; Fairchild, A. J. (2009). Current directions in mediation analysis. Current Directions in Psychological Science, 18, 16- 20.
Marinagi, C., Trivellas, P., & Reklitis, P. (2015). Information quality and supply chain performance: The mediating role of information sharing. Procedia-Social and Behavioral Sciences, 175, 473-479
Mateen, F., Younus, F., & Shaikh, R. (2009). Integrating ICT with SCM: A Pakistan Retail Superstore Industry Perspective. Journal of Independent Studies and Research (MSSE), 7(1).
Meacham, J., Toms, L., Green Jr, K. W., & Bhadauria, V. S. (2013). Impact of information sharing and green information systems. Management Research Review, 36(5), 478-494.
Özlen, M. K., & Hadžiahmetović, N. (2013). Customer Relationship Management and Supply Chain Management.
Padmavathy, C., Balaji, M. S., & Sivakumar, V. J. (2012). Measuring effectiveness of customer relationship management in Indian retail banks. International Journal of Bank Marketing, 30(4), 246-266.
Panda, A. (2013). Customer Patronage towards food and grocery retail-a case study. Global Journal of Management and Business Studies, 3(9), 955-960.
Qrunfleh, S., & Tarafdar, M. (2013). Lean and agile supply chain strategies and supply chain responsiveness: the role of strategic supplier partnership and postponement. Supply Chain Management: An International Journal, 18(6), 571-582.
Rahman, S., Laosirihongthong, T., & Sohal, A. S. (2010). Impact of lean strategy on operational performance: a study of Thai manufacturing companies. Journal of manufacturing technology management, 21(7), 839-852.
Rong, A., Akkerman, R. & Grunow, M. (2011), “An optimization approach for managing fresh food quality throughout the supply chain”, International Journal of Production Economics, Vol. 131 No. 1, pp. 421-429,
Roßmann, B., Canzaniello, A., von der Gracht, H., & Hartmann, E. (2018). The future and social impact of Big Data Analytics in Supply Chain Management: Results from a Delphi study. Technological Forecasting and Social Change, 130, 135-149.
Ryu, I., So, S., & Koo, C. (2009). The role of partnership in supply chain performance. Industrial Management & Data Systems, 109(4), 496-514.
Şahin, E., Çemberci, M., Civelek, M. E., & Uca, N. (2017). The role of agility in the effect of trust in supply chain on firm performance
Saleheen, F., Habib, M. M., & Hanafi, Z. (2018). A STUDY ON SC PERFORMANCE MEASUREMENT IN MANUFACTURING INDUSTRY THROUGH BALANCE SCORECARD: A LITERATURE REVIEW. In PROCEEDING: 2ND INTERNATIONAL CONFERENCE ON SOCIAL SCIENCES, HUMANITIES AND TECHNOLOGY (ICSHT 2018) (p. 66).
Sambasivan, M., & Nget Yen, C. (2010). Strategic alliances in a manufacturing supply chain: Influence of organizational culture from the manufacturer's perspective. International Journal of Physical Distribution & Logistics Management, 40(6), 456-474.
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. Pearson education.
Sekaran, U. (2003). Towards a guide for novice research on research methodology: Review and proposed methods. Journal of Cases of Information Technology, 8(4), 24-35.
Shaikh, A. (2013).IMPACT OF ORGANIZED FOOD RETAILING IN INDIA.
Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and non-experimental studies: new procedures and recommendations. Psychological methods, 7(4), 422.
Slack, N., Chambers, S. & Johnston, R. (2004), Operations Management, Prentice Hall, Harlow
State bank of Pakistan Annual report for the year 2009/2010
Sundarakani, B., Tan, A. W. K., & Over, D. V. (2012). Enhancing the supply chain management performance using information technology: some evidence from UAE companies. International Journal of Logistics Systems and Management, 11(3), 306-324.
Tan, K.C., Handfield, R.B. & Krause, D.R. (1998), “Enhancing firms’ performance through quality and supply base management: an empirical study”, International Journal of Production Research, Vol. 36 No. 10, pp. 281-337.
Tseng, S. M., & Wu, P. H. (2014). The impact of customer knowledge and customer relationship management on service quality. International journal of quality and service sciences, 6(1), 77-96.
Wickramasinghe, G. L. D., & Wickramasinghe, V. (2017). Implementation of lean production practices and manufacturing performance: the role of lean duration. Journal of Manufacturing Technology Management, 28(4), 531-550.
Wilson, D. T., & Vlosky, R. P. (1998). Interorganizational information system technology and buyer-seller relationships. Journal of Business & Industrial Marketing, 13(3), 215-234.
Wu, M. Y., Weng, Y. C., & Huang, I. C. (2012). A study of supply chain partnerships based on the commitment-trust theory. Asia Pacific Journal of Marketing and Logistics, 24(4), 690-707.
Wu, W. Y., Chiag, C. Y., Wu, Y. J., & Tu, H. J. (2004). The influencing factors of commitment and business integration on supply chain management. Industrial Management & Data Systems, 104(4), 322-333.
Ye, F., & XU, X. J. (2009). Impact of trust and relationship commitment among supply chain partners on information sharing and operational performance [J]. Systems Engineering-Theory & Practice, 8, 007.
Yeung, J. H. Y., Selen, W., Zhang, M., & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66-78.
Zhao, X., Huo, B., Flynn, B. B., & Yeung, J. H. Y. (2008). The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain. Journal of Operations Management, 26(3), 368-388.
Ziaullah, M., Feng, Y., & Akhter, S. N. (2017). HOW A SUPPLY CHAIN PROCESS MATTERS IN FIRMS’PERFORMANCE-AN EMPIRICAL EVIDENCE OF PAKISTAN. Journal of Competitiveness, 9(4), 66-80
Authors
[1]
“Analysing the impact of supply chain practice and preceding cooperative behaviour on supply chain performance efficiency: A study on Pakistan food industry”, Soc. sci. humanities j., vol. 3, no. 04, pp. 1020–1038, Apr. 2019, Accessed: Apr. 29, 2024. [Online]. Available: https://sshjournal.com/index.php/sshj/article/view/351
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