Customers’ driven green supply management and organization performance
Abstract
The purpose of this study is to identify the impact of various elements of customers’ driven green supply chain management such as internal green supply chain management, environmental collaboration with customers and environmental monitoring of suppliers over the environmental performance of an organization. For the purpose of this research, a survey was conducted in Karachi from the individuals involved in manufacturing and service providing industries. The survey was conducted using a questionnaire. The results indicated that all variables studied in this research including internal green supply chain management, environmental collaboration with customers’ and environmental monitoring of suppliers’ positively affect the overall environmental performance of a firm. An organization can enhance its environmental performance by effectively applying the strategies for green supply chain management. Green supply chain management has become a critical aspect in the current era as it has emerged as most vital attribute to sustainable environment
References
Chan, R.Y.K. and Lau, L.B.Y. (2001), “Explaining green purchasing behavior: a cross-cultural study on American and Chinese consumers”, Journal of International Consumer Marketing, Vol. 14 Nos. 2/3, pp. 9-41.
Chavez, R., Yu, W., Feng, M., Wiengarten, F., 2014. The effect of customer-centric green supply chain management on operational performance and customer satisfaction. Bus. Strat. Environ. in press
Christmann, P. and Taylor, G. (2001), “Globalization and the environment: determinants of firm self-regulation in China”, Journal of International Business Studies, Vol. 32 No. 3, pp. 439-58.
Hall, J., 2000. Environmental supply chain dynamics. J. Clean. Prod. 8(6), 455-471.
Houdré, H. 2008. Sustainable hospitality©: Sustainable development in the hotel industry. Cornell Hospitality Industry Perspectives 1 (2): Cornell Center for Hospitality Research.
Kassinis, G., and A. Soteriou. 2003. Greening the service profit chain: The impact of environmental management practices. Production and Operations Management 12 (3): 386-403.
Klassen, R.S., McLaughlin, C.P., 1996. The impact of environmental management on firm performance. Manage. Sci. 42(8), 1199-1214
Laari S, Töyli J, Solakivi T, Ojala L, Firm performance and customerdriven green supply chain management, Journal of Cleaner Production (2015),
Lee, S.-Y., Klassen, R.D., Furlan, A., Vinelli, A., 2014. The green bullwhip effect: Transferring environmental requirements along a supply chain. Int. J. Prod. Econ. 156, 39-51
Md. Saifur Rahman, Md. Hasan Ali, A.S.M. Tariq Hoque( 2017 ), International Conference on Mechanical, Industrial and Materials Engineering 2017 (ICMIME2017), 28-30 December, 2017, RUET, Rajshahi, Bangladesh.
McKercher, B., and B. Prideaux. 2011. Are tourism impacts low on personal environmental agendas? Journal of Sustainable Tourism 19 (3): 325-45.
Preuss, L. (2001), “In dirty chains? Purchasing and greener manufacturing”, Journal of Business Ethics, Vol. 34 No. 3 and 4, pp. 345-59.
Sarkis, J. and Kitazawa, S. (2000), “The relationship between ISO 14001 and continuous source reduction programs”, International Journal of Operations & Production Management, Vol. 20 No. 2, pp. 225-48.
Sarkis, A. 2003. Strategic decision framework for green supply chain management. Journal of Cleaner Production 11:397-409.
Syed Abdul Rehman Khan1 & Dong Qianli (2017), Environ Sci Pollut Res (2017) 24:16829–16844
Sauders, T. &. (2009). Research Methods For Business Students.
Seyfang, G., and A. Smith. 2007. Grassroots innovations for sustainable development: Towards a new research and policy agenda. Environmental Politics 16 (4): 584-603.
Sheth, J., N. Sethia, and S. Srinivas. 2011. Mindful consumption: A customer-centric approach to sustainability. Journal of the Academy Marketing Science 39:21-39
Sigala, M. 2012. Exploiting web 2.0 for new service development: Findings and implications from the Greek tourism industry. International Journal of Tourism Research 14:551-66.
UbaidullahMumtaz ,Yousaf Ali, Antonella Petrillo (2018),A linear regression approach to evaluate the green supply chainmanagement impact on industrial organizational performance. Science of theTotalEnvironment 624 (2018)162–169
Wagner, M. 2012. Entrepreneurship, innovation and sustainability. Sheffield, UK: Greenleaf.
Walker, H., Di Sisto, L., McBain, D., 2008. Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors. J. Purch. Supply Manag. 14(1), 69-85.
Wang, Z., Wang, C., Yin, J., 2015. Strategies for addressing climate change on the industrial level: affecting factors to CO2 emissions of energy intensive industries in China. Nat. Hazards 75(2), 303-317
Yu CS (2002) A GP-AHP method for solving group decision-making fuzzy AHP problems. Comput Oper Res 29(14):1969–2001.
Yu, W., Chavez, R., Feng, M., Wiengarten, F., 2014. Integrated green supply chain management and operational performance. Supply Chain Manag. Int. J. 19(5/6), 683-696
Zhu, Q., Sarkis, J., Lai, K., 2012. Examining the effects of green supply chain management practices and their mediations on performance improvements. Int. J. Prod. Res. 50(5), 1377-1394.
Zhu, Q., Sarkis, J., Lai, K. 2013. Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices. J. Purch. Supply Management. 19(2), 106-117
Chavez, R., Yu, W., Feng, M., Wiengarten, F., 2014. The effect of customer-centric green supply chain management on operational performance and customer satisfaction. Bus. Strat. Environ. in press
Christmann, P. and Taylor, G. (2001), “Globalization and the environment: determinants of firm self-regulation in China”, Journal of International Business Studies, Vol. 32 No. 3, pp. 439-58.
Hall, J., 2000. Environmental supply chain dynamics. J. Clean. Prod. 8(6), 455-471.
Houdré, H. 2008. Sustainable hospitality©: Sustainable development in the hotel industry. Cornell Hospitality Industry Perspectives 1 (2): Cornell Center for Hospitality Research.
Kassinis, G., and A. Soteriou. 2003. Greening the service profit chain: The impact of environmental management practices. Production and Operations Management 12 (3): 386-403.
Klassen, R.S., McLaughlin, C.P., 1996. The impact of environmental management on firm performance. Manage. Sci. 42(8), 1199-1214
Laari S, Töyli J, Solakivi T, Ojala L, Firm performance and customerdriven green supply chain management, Journal of Cleaner Production (2015),
Lee, S.-Y., Klassen, R.D., Furlan, A., Vinelli, A., 2014. The green bullwhip effect: Transferring environmental requirements along a supply chain. Int. J. Prod. Econ. 156, 39-51
Md. Saifur Rahman, Md. Hasan Ali, A.S.M. Tariq Hoque( 2017 ), International Conference on Mechanical, Industrial and Materials Engineering 2017 (ICMIME2017), 28-30 December, 2017, RUET, Rajshahi, Bangladesh.
McKercher, B., and B. Prideaux. 2011. Are tourism impacts low on personal environmental agendas? Journal of Sustainable Tourism 19 (3): 325-45.
Preuss, L. (2001), “In dirty chains? Purchasing and greener manufacturing”, Journal of Business Ethics, Vol. 34 No. 3 and 4, pp. 345-59.
Sarkis, J. and Kitazawa, S. (2000), “The relationship between ISO 14001 and continuous source reduction programs”, International Journal of Operations & Production Management, Vol. 20 No. 2, pp. 225-48.
Sarkis, A. 2003. Strategic decision framework for green supply chain management. Journal of Cleaner Production 11:397-409.
Syed Abdul Rehman Khan1 & Dong Qianli (2017), Environ Sci Pollut Res (2017) 24:16829–16844
Sauders, T. &. (2009). Research Methods For Business Students.
Seyfang, G., and A. Smith. 2007. Grassroots innovations for sustainable development: Towards a new research and policy agenda. Environmental Politics 16 (4): 584-603.
Sheth, J., N. Sethia, and S. Srinivas. 2011. Mindful consumption: A customer-centric approach to sustainability. Journal of the Academy Marketing Science 39:21-39
Sigala, M. 2012. Exploiting web 2.0 for new service development: Findings and implications from the Greek tourism industry. International Journal of Tourism Research 14:551-66.
UbaidullahMumtaz ,Yousaf Ali, Antonella Petrillo (2018),A linear regression approach to evaluate the green supply chainmanagement impact on industrial organizational performance. Science of theTotalEnvironment 624 (2018)162–169
Wagner, M. 2012. Entrepreneurship, innovation and sustainability. Sheffield, UK: Greenleaf.
Walker, H., Di Sisto, L., McBain, D., 2008. Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors. J. Purch. Supply Manag. 14(1), 69-85.
Wang, Z., Wang, C., Yin, J., 2015. Strategies for addressing climate change on the industrial level: affecting factors to CO2 emissions of energy intensive industries in China. Nat. Hazards 75(2), 303-317
Yu CS (2002) A GP-AHP method for solving group decision-making fuzzy AHP problems. Comput Oper Res 29(14):1969–2001.
Yu, W., Chavez, R., Feng, M., Wiengarten, F., 2014. Integrated green supply chain management and operational performance. Supply Chain Manag. Int. J. 19(5/6), 683-696
Zhu, Q., Sarkis, J., Lai, K., 2012. Examining the effects of green supply chain management practices and their mediations on performance improvements. Int. J. Prod. Res. 50(5), 1377-1394.
Zhu, Q., Sarkis, J., Lai, K. 2013. Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices. J. Purch. Supply Management. 19(2), 106-117
Authors
[1]
“Customers’ driven green supply management and organization performance”, Soc. sci. humanities j., vol. 3, no. 04, pp. 1054–1067, Apr. 2019, Accessed: Apr. 29, 2024. [Online]. Available: https://sshjournal.com/index.php/sshj/article/view/352
Copyright and license info is not available